Shipping policy

DELIVERY TIMES

Items are made to order and will be dispatched within 3 weeks from the point of credit clearance and address verification. We will notify you of any delays to your order.

Please note that during holidays (i.e. Christmas) please allow longer times for dispatch. We will contact you if there is a delay.

For goods delivered outside of the EU will be the declarant and importer into the country for which the consignment is destined. The consignee will be responsible for both customs clearance and payment of customs duties and local taxes where required. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and completion.

Honey, Let’s Hide shall not be deemed responsible for any delays caused by destination customs clearance processes.

 

DELIVERY

The products are delivered to the shipping address, indicated during the process of order. All UK Deliveries will be via Royal Mail Post Office, 1st Class, signed for OR Special Delivery, signed for, tracked service.

If no one is available to sign for the item, then it will be retained by the postal administration for a following delivery attempt or collection by the addressee.

International Orders are sent via Royal Mail Post Office or another courier depending on delivery location.  You may be contacted directly via our courier, their partners or Customs regarding your shipment. Please ensure full name of consignee is given for delivery address to avoid delays or further charges.

Honey, Let’s Hide will not be liable for any loss or damage sustained for any item due to any event beyond their control which may include circumstances whereby leather dye happens to rub off onto or mark any other items (including but not restricted to garments, furniture etc)

 

IMPORT DUTIES & TAXES

International orders may be subject to import duties and/or additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. The customer / recipient will be responsible for payment of any such duties and/or taxes in addition to the cost of delivery. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office or taxation authority for further information before placing your order