Privacy policy

This Privacy Policy describes how Honey, Let’s Hide (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.


Collecting Personal Information

Honey, Let’s Hide will collect the following information from its customers when an order is placed:

  • customer’s full name
  • email address
  • postal address

This information is stored with the customer’s order, and such information would not be added to Honey, Let’s Hide’s mailing list unless this is explicitly agreed. The only time such information may be used is with reference to the order made.

Where a customer has opted to receive Honey, Let’s Hide’s newsletters their name and email addresses are stored with Mailchimp. Honey, Let’s Hide uses Mailchimp to process and store its customers details for the purposes of creating and sending out emails and promotional information. Customers can opt out of receiving these emails at any time by simply unsubscribing from the mailing list.

Bank details are currently dealt with only by Shopify, Paypal, Apple Pay* and Google Pay*; Honey, Let’s Hide does not get access to these details and can only see what payment method the customer has used

 

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from any persons under 18. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

 

Sharing Personal Information

Honey, Let’s Hide will not pass customer information on to any third parties other than those disclosed and any necessary to compile and complete orders (except where required by law). Customers can look up the privacy policies of those third parties for further information about how they store data, including:

  • Mailchimp (used to process and send out newsletters and store recipients’ names and addresses)
  • Shopify (the website host)
  • All the parties used to collect payment (being the customer’s choice from those listed above)

Please be assured that Honey, Let’s Hide takes privacy extremely seriously. Please don’t hesitate to contact us if you have any questions

 

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

 

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.



Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by filling in a contact form on our website. Alternatively you can email us at ella@honeyletshide.co.uk. We aim to get back you within 48 working hours. 

 

Last updated: 21/06/2021